At The Mug Spot, we value your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website or make a purchase.

Information We Collect
We may collect the following types of personal information:

Personal Identification Information: Name, email address, phone number, shipping address, and payment details.

Non-Personal Identification Information: Browser type, IP address, and device information used for website analytics and performance monitoring.

How We Use Your Information
We use the collected information to:

Process and fulfill your orders

Communicate order updates and respond to inquiries

Improve our website, customer service, and shopping experience

Send newsletters or promotional emails (only if you opt in)

Comply with applicable legal requirements

Cookies
Our website uses cookies to improve your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and enhance site functionality. You can choose to disable cookies in your browser settings, although some features of our site may not function properly as a result.

Data Protection
We take appropriate technical and organizational measures to secure your personal data. All transactions are processed through secure, third-party payment gateways, and sensitive information like payment details is never stored on our servers.

Sharing Your Information
We only share your personal information with trusted third parties as needed to:

Process payments

Fulfill orders and arrange shipping

Operate and maintain our website (e.g., hosting and analytics services)

We do not sell or rent your personal information to any third parties.

Your Rights
You have the right to:

Access the personal information we hold about you

Request corrections or updates to your information

Request deletion of your personal data (unless restricted by legal obligations)

Opt out of receiving marketing communications at any time

To exercise any of these rights, please contact us at info@mugspot.com.au.

Third-Party Links
Our website may include links to third-party websites. We are not responsible for their privacy policies or practices. We recommend reviewing their privacy policies before providing any personal information.

Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. When we do, we will revise the “Effective Date” below and publish the updated version on this page.

Effective Date: April 13, 2025

Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:

The Mug Spot
Email: info@mugspot.com.au
Phone: +61 403 598 231
Website: www.mugspot.com.au