Welcome to The Mug Spot! By accessing our website and placing an order, you agree to the following terms and conditions. Please read them carefully.

1.⁠ ⁠General Information
These terms apply to all visitors and customers of www.mugspot.com.au. By using our website, you agree to be bound by these terms. If you do not agree, please do not use our site.

2.⁠ ⁠Products and Pricing
Product Availability:
All products are subject to availability. We may limit quantities or discontinue products at any time without prior notice.

Pricing:
All prices are listed in Australian Dollars (AUD) unless stated otherwise. Prices may change without notice and are subject to applicable taxes and shipping fees.

3.⁠ ⁠Payment
We accept payments via GPay and Link, which allow transactions using Visa, MasterCard, and American Express. Payments are processed securely through third-party payment providers. By submitting your payment details, you authorize us to charge the full amount of your order.

4.⁠ ⁠Shipping
Processing Time:
Orders are typically dispatched within the processing time indicated at checkout. Delivery times vary based on location and shipping method.

Shipping Fees:
Shipping charges are calculated at checkout based on your location and selected delivery option.

5.⁠ ⁠Refund and Exchange Policy
Change of Mind:
Please choose carefully before placing your order. We do not offer refunds or exchanges for change of mind.

Damaged or Faulty Items:
If your item arrives damaged or defective, please contact us within 7 days of receiving your order. We’ll provide a replacement or refund once the issue is verified. Proof such as photos of the damage may be required.

To report an issue, email us at info@mugspot.com.au.

6.⁠ ⁠User Accounts
If you create an account on our site, you are responsible for safeguarding your login details and for all activities under your account. Notify us immediately of any unauthorized access or suspected breach.

7.⁠ ⁠Intellectual Property
All content on this website, including images, text, graphics, logos, and designs, is the property of The Mug Spot or its content suppliers. You may not reproduce or use any content without written permission.

8.⁠ ⁠Limitation of Liability
To the extent permitted by law, The Mug Spot will not be liable for any indirect, incidental, or consequential damages resulting from your use of the website or products.

9.⁠ ⁠Changes to Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with the updated date. Continued use of our site after changes implies your acceptance.

10.⁠ ⁠Governing Law
These terms are governed by the laws of Victoria, Australia. Any disputes will be subject to the jurisdiction of the courts of Victoria.

11.⁠ ⁠Contact Us
If you have any questions or need help with your order, please contact us:

The Mug Spot
Email: info@mugspot.com.au
Phone: +61 403 598 231